How long does shipping take?
We try to ship your order within 24 hours. However, during the holiday season USPS mail is sometimes backed up so we suggest you get your order in as early as possible. If you need your package to be delivered on time we suggest you choose Fed Ex shipping. Most likely if your Fed Ex order is placed by 4:30 pm, it will go out the same day. We are located in the Cleveland area so MOST locations in Ohio, lower Michigan, East Indiana, Western Pennsylvania and Northern West Virgina will recieve ground shipments in 1-2 days. Many other states will be 2-5 days for ground shipments. If you need an order rushed please choose Fex Ex 2Day or Fed Ex Overnight. Give us a call at 440-399-7301 so we can help you decide.
Do your charms fit the charm bracelet I have?
Probably! Our charms are compatible with Pandora bracelets & necklaces, Chamilia bracelets & necklaces, Biagi bracelets & necklaces, Troll bracelets & necklaces. Most of our charms will also fit Brighton Bracelets, however, there are some thicker Brighton bracelets that some of our charms may not fit.
What is your return and guarantee policy?
We take returns up to 30 days. If a product is ever damaged we fully guarantee and would always replace it for you, even after the 30 day guarantee.
I don’t see collegiate beads for my university. Can you get college beads that represent my team?
We are adding new college beads every month, and can notify you as soon as collegiate beads are available for your team. Sign up to get a heads-up when your team beads become available!